Some of our most commonly asked quesitons
Parents of babies or toddlers will be delighted with all the additional equipment we can supply. We aim to make your holiday as relaxing as possible and we try to think of everything you might need so that you don't have to load up the car with all that gear...
We have several larger cottages sleeping up to 8 or 12. Groups of family or friends often take several cottages which afford them the chance to stay somewhere together and yet also have some quiet time from each other.
Especially outside of school holiday season, Bosinver is ideal for couples wanting a peaceful or romantic break - our cottages are stylish and quirky, and the tranquility of Bosinver makes a wonderful setting to spend quality time together. Bosinver makes a great base too for exploring Cornwall - there are beach walks and great restaurants just a short distance away and there's even an award-winning pub within walking distance just down the lane, the Polgooth Inn.
We are located in a peaceful valley approximately three miles to the west of St Austell, next to the village of Polgooth off the A390. Please see our location map. If driving don’t rely on putting our postcode into your sat nav as it will direct you elsewhere and drive you round the bend! Getting to Bosinver by public transport is easy, as St Austell station is not far away and taxis are available.
You will see from our site map that our cottages are all detached and located around our 30 acre farm much like the layout of a small village - a short walk from one another but far enough apart to feel private. They are all lovingly and uniquely furnished with a character of their own – some guests like to try a new cottage each time they visit!
Outdoor play areas and gardens
Some cottages have larger gardens than others and none are fenced off, so everyone has access to the outdoor play areas, herb garden, Wendy House, trampoline, zip wire and the 30 acres of farmland and woodland that we have here at Bosinver – there is plenty of road-free, natural outdoor space to explore!
Our farm cottages come equipped with a raft of high quality kitchen and nursery equipment (for details see Inventory). If you need extra pillows, blankets etc, do please ask.
You can request travel cots, stair gates, booster seats, high chairs and bed guards when you book online. In addition we have blackout blinds, strollers, baby carriers, baby baths, baby monitors and a host of other baby equipment for you to borrow - please see our Babies and Toddlers page.
Each of the cottages has a folding wooden cot already in it (see individual cottage pages for details). The cots have a mattress but we do not supply cot bedding, so please bring this with you. If you would prefer a travel cot (larger than some of the wooden cots) we can also supply 1 per cottage. Please bring your own cots if you need more than this.
Is your bedding hypo-allergenic?
All pillows and duvets are hypo-allergenic but please note we do have a few feather cushions in some of the cottages which can be removed prior to your stay on request.
Additional equipment you can borrow
We’ve got several McClaren strollers and a number of framed and soft baby carriers you can borrow please ask at reception.
Each cottage has its own BBQ, you just need to get your own charcoal.
Our green shed (next to the Farmhouse) has several pairs of spare wellies, which you are welcome to borrow. We don’t have every size, but you’ll usually find something to fit. Just help yourselves and return them to the shed when finished (nice and clean please, we have a hose for washing them off).
The little grey shed next to reception is full of beach equipment you can borrow, including body boards, fishing nets, crab lines, buckets and spades etc. Just help yourselves – don’t forget to bring it back (washed clean of sand please) when you’ve finished using it.
Each cottage has a hairdryer but if you need another one please just ask at reception.
Reception is usually manned between 9 - 4pm, Monday-Thursday. Outside of these hours you can leave us a message or get hold of one of us via the mobile numbers on the board outside the office if urgent. If you find anything not working please just let us know we will do our best to fix it right away.
We supply welcome packs of tea and coffee, salt and pepper, 2 tea towels and enough washing up liquid and toilet rolls to get you started, but please bear in mind that nothing will be left from one guest to the next, so if you use condiments such as ketchup etc, please bring them with you, also a plentiful supply of hand sanitizer.
Please also remember your beach/pool towels, any extra tea towels you require, your own cot bedding, dog bedding and towels for paw wiping - and your food items!
We have wi-fi in all our cottages as well as an internet room (next to the office) with a PC and printer you can use or space for using your own laptop.
We have a beautiful indoor pool heated by renewable technologies (supplied by the lovely people at zlcenergy) to a wonderful 29 degrees C with an outdoor sun deck patio. The pool is accessed by a few few steps with handrail and has a level depth of 1.2m. The swimming pool building also houses a sauna although this is currently closed.
You can help Farmer Dave and Helen feed our friendly chickens, ducks, goats and sheep and collect eggs every morning (except Saturdays) at 9.30am.
You are welcome to pop down to see the animals at any time during your stay.
Can I feed the horses, chickens and ducks outside of animal feeding time?
You are welcome to feed the chickens and ducks crushed up digestive biscuits or cornflakes (please don’t feed them bread). We don’t allow people to feed the horses as it can lead to them developing bad habits pestering people for food and even make them poorly..
A pony ride will generally be available to you on either Monday, Tuesday or Thursday (after animal feeding), depending on the weather. Book your pony ride at Reception on arrival.
We run our outdoor play Wild Kids Forest School sessions usually on a Thursday afternoon, gearing the activities to whatever age range we have staying that week. This free of charge session runs depending on numbers of children, weather and staff availability.
Dogs over 1 year old are allowed at Bosinver at certain times of the year in selected cottages. See here for full details.
All our availability is shown live on our website and you can book online. Please call us on 01726 72128 if you cannot find what you are looking for.
Short breaks of 3 or more nights are available from September to June – please call us in the office on 01726 72128 if you wish to discuss possibilities.
We occasionally have special offers outside of the high season – please sign up for our newsletter and check out our special offers page to see what is currently available. We may be able to offer a discount for large group taking more than one cottage. We do offer a Bosinver Family discount for loyal guests who have stayed with us 3 or more times – please contact us for details if you qualify. At Christmas we offer up to 10 nights for the price of 7.
Sorry, no – we are governed by fire regulations and cottages can only sleep the prescribed number of people.
As long as you let us know in advance, as we need to know who’s on site. All we ask is that they do not take advantage of facilities that we have provided for our paying guests.
In high season (mid-May to mid-Sept) only weekly bookings are allowed and during this time some of our cottages have Friday as their changeover day, with most starting on Saturday. Outside the high season when short breaks are allowed breaks may start and end on any day.
Check in time is 4.30pm on your day of arrival and checkout is 10am on your leaving day. If you are planning to arrive after 6pm please let us know.
Our cottages are cleaned and presented to you to the highest possible standards. In order to be able to meet our changeover deadlines we do need the cottages to be left clean and tidy with any rubbish removed and furniture back in its proper place with a quick hoover around.
Some families however, have indicated that they wish to have a complete break from housework whilst on holiday, so in response we have introduced a cleaning service (mid week or the day you leave) which you can request and pay for prior to arrival.
As our cottages are of different sizes, the prices reflect the length of time they will take to clean. If you do request a clean during your stay, please tidy up your personal belongings so the main areas can be cleaned throughout and the beds made.
Please select the date you wish to have your cottage cleaned on the form when booking online. Please note we cannot offer this service on a Sunday.
If you are staying 2 weeks or more, bed linen, tea towels and towels will be changed mid-stay by our housekeeping staff.
Please see our terms and conditions and cancellation policy here. All bookings must be accompanied by a non-refundable deposit (25% of the total cottage rental cost). Balance payments are due two months before your holiday’s due to start. We’ll send you an email reminder to let you know when your balance is due.
To make payment online just login to your account via our homepage using the email address and password supplied when booking (you will be given the opportunity to reset the password if you have forgotten it). We can accept debit card payments but not credit card or American Express payments. If you have any problems paying online you can call the office on 01726 72128 to pay over the phone by card.
We also accept bank transfers – please contact us on 01726 72128 for details of the account to pay in to. For bank transfers you must quote your booking reference, cottage name and start date as your reference and email us via firstname.lastname@example.org to confirm your payment via this method. If paying by bank transfer please allow 48 hours for confirmation of receipt. To pay by cheque (payable to Bosinver Farm Cottages) please ensure that it is sent in time to be cleared by the due date. All prices include VAT.
You can order groceries from our local village shop in Polgooth (and have them delivered to your cottage in time for your arrival) either by using this grocery order form or by calling Sam or Mark Butcher on 01726 73816. If you prefer to have a supermarket delivery, please make sure you tell them which cottage you are staying in (giving your mobile contact number) and book the delivery for a time slot after your arrival.
Lowen and Pentree cottage each have their own washing machine. As we are in the countryside and not connected to mains drainage we have provided a centralised laundry room which allows us to control runoff water and prevent pollution. If you are staying in any of the other cottages then you can use the laundry which has several commercial washers and dryers. The washing machines are free to use but to encourage guests to use the drying lines or shed that we provide, the tumble dryers take pound coins – just pop into reception if you need change.
We’ve got local walking/jogging/cycling maps in the office you’re welcome to borrow, as well as a variety of OS maps and walking books. We’re always happy to suggest great places to go for the best days out – please just ask at reception for our tried and tested recommendations.